How to return refurbished computers and get your refund
As a consumer you can return all products - refurbished or new - from the Uli Ludwig Computer shop to us for a refund in terms of the right of withdrawal and within a period of 14 days after receipt of the goods, as long as the goods are complete, unused and undamaged. If you are not sure whether your device will be suitable for the purpose intended or you suspect a fault, please contact Mr Ludwig before returning the goods. Many problems can be solved without returning the goods.
Quick and easy return
Please take note of the following instructions to ensure quick and easy handling:
- Your return package is best sent using the original packaging, but should always be sent in a sufficiently large cardboard box with sufficient bubble wrap. Please take care that the devices cannot slide within the package when you are packing monitors. This can best be prevented by covering both sides with sufficient bubble wrap.
- Pease remember to return the connection cables that were included in the delivery
- We can only accept the return of shrink-wrapped and/or sealed data carriers and toners when the shrink wrap is unopened or the seal is undamaged
- In the case of withdrawal from the contract please include the original invoice. The refund will be paid immediately after testing the device.
The refund takes place immediately after receipt of goods and inspection of the device. The return cost are assumed by the buyer.
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All pages
- Adobe Creative Cloud 2023
- Affinity Photo 2
- Allplan 2023
- ArchiCAD 26
- Autodesk 3ds Max 2024
- Autodesk Arnold 2024
- Autodesk AutoCAD 2023
- Autodesk AutoCAD Civil 3D 2024
- Autodesk Inventor 2024
- Autodesk Maya 2024
- Autodesk Revit 2022
- Avid Media Composer 2022.10
- Blender 3.5
- CATIA
- DaVinci Resolve 18
- KeyShot 2023
- Lumion 2023
- Maxon Cinema 4D 2023
- Maxon Redshift
- Maxwell 5
- Octane 2023
- PTC Creo 10
- Rhino 7
- Siemens NX
- Siemens Solid Egde 2023
- SketchUp Pro
- Solidworks 2023
- V-Ray
- Vectorworks 2023