Most parcels are shipped nationally and internationally with DHL. Of course, the devices are packed safely before they go on their journey. With the help of our packaging, your order arrives undamaged. Each part is carefully wrapped in shock-absorbing bubble wrap and fixed in a neutral cardboard box. The stable double-wall cardboard box ensures that your desired article will survive a fall from a height of 1 meter undamaged.
Fast delivery with DHL
To ensure that you receive your order as quickly as possible, delivery is made by DHL on the same day that payment is received:
Standard shipping Germany
All orders that have been paid on working days (Mon. - Fri.) until 12 o'clock will be handed over to DHL on the same day. Prerequisite: The goods are available in stock. Delivery within Germany usually takes place within 1-2 working days.
Please note that delivery to a Packstation is NOT possible for packages larger than 60 x 35 x 35 cm. If this is the case with your order, you will receive a notification from us. Please give us then an alternative delivery address
Your shipment will be insured by us against loss or damage
With the shipment tracking you can see the status of your shipment at any time. You will also find a link to the tracking number in the shipping email we send. Please note that DHL tracking is only available after 8 pm on the day of shipment.
If the DHL parcel deliverer does not find anyone on the first delivery attempt, he will leave a notification card with the information that the parcel can be picked up from a neighbor or the nearest post office.
You can also have your order sent directly to a participating post office branch. As soon as the parcel arrives at the post office, you will be informed by e-mail and have 7 days to pick up your parcel.
Deliveries to warehouse and shipping service providers such as LogoiX or Borderlinx are NOT possible
Shipping costs: 9,90 €
Last shipping before Christmas:
22.12.2023 - 12 o'clock. A delivery before Christmas is dependent on DHL and can not be guaranteed.
Collections are possible by appointment until 22.12.2023
Last shipment before company vacations:
27.12.2023 - 02.01.2024. From 05.01.2023 shipping will be as usual again.
Express shipping Germany
Orders received by us from Monday to Friday by 1 p.m. at the latest will be shipped on the same day and delivered during the following day (Mon. - Fri.) by DHL Express.
Express shipments can only be sent if the invoice amount has been credited to our account.
All express deliveries are made by DHL Express. If no one is encountered during the first delivery, the delivery person will drop a corresponding receipt with a DHL service telephone number in your mailbox. You can then arrange a new delivery directly with DHL Express (also to an alternative address) or pick up the shipment at the DHL depot.
Shipping costs: 19,90 €
Shipping EU and third countries
Shipping is from Germany with DHL Germany and will be handed over to the respective postal service provider of the country at the border. In international shipping, the duration of the transport depends on the destination country and is between 3 - 10 days.
Express deliveries to EU and third countries are NOT possible!
A tax-free intra-community EU delivery is only possible with a valid VAT ID number. Please inform us about your UST ID in the order form or send it to us by mail.
Deliveries via warehouse and shipping service providers such as LogoiX or Borderlinx are NOT possible.
Shipping costs: 19,90 €
Self collection in Frankfurt a.M.
For those in a hurry in the Rhein Main area, self-collection or delivery by Uli Ludwig on the same day is also possible:
The provision of the goods ordered for collection takes place within one working day (Mon. - Fri.).
In particularly urgent cases, you can also pick up your order in the evening or at the weekend.
Please organize your self-collection within 7 working days
Pick-ups are only possible by appointment! Please contact Mr. Ludwig by mail or phone 069 37003940
You will find our warehouse in:
Further directions can be found here.
IMPORTANT: For self-collection, PayPal, creditcard or EC payment is not possible unfortunately!